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FAQ.

What payment methods do you accept?

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, Cash on Delivery (if available). All payments are processed through secure and encrypted gateways.

How long does shipping take?

Orders are usually processed within 1–4 business days. Delivery typically takes: 3–10 business days (within India)

How can I track my order?

Once your order is shipped, you will receive a tracking link via email/SMS. You can use that link to track your order in real time.

Can I return or exchange Jewellery?

Due to hygiene and safety reasons, we accept returns/exchanges only in case of:

  • Damaged product
  • Wrong item delivered
    Please contact us within 48 hours of delivery with clear photos.

What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will resolve it quickly.

Can I cancel my order?

Orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible.

Do you offer refunds?

Yes. Once your returned item is inspected and approved, refunds are processed within 5–7 business days to the original payment method.

How can I contact customer support?

You can reach us via:

  • Email: info@mydigishopers.com
  • WhatsApp: +9166049759
    We usually respond within 24 hours.

Are your jewellery pieces real and authentic?

Yes ❤️ All our jewellery pieces are crafted with high-quality materials. Product descriptions clearly mention whether the item is Gold-Plated, Sterling Silver, Brass, or Artificial Jewellery for complete transparency.